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Website Help

Having trouble using our new site?

First Time Signing In for Existing Customers

If you are an existing customer and this is your first time signing in to our new site, please reset your password using the Forgot Password link located on the Sign In page.

Upgrade Your Browser

The Marketlab website is designed for current versions of the most common internet browsers. On very rare occasions, visitors with older browsers may see some elements of our pages displayed incorrectly.

If you are experiencing difficulty shopping on our site, we would encourage you to upgrade your browser to a current version of Microsoft's Edge, Mozilla's Firefox, or Google's Chrome. All are free downloads that will enhance your web experience not just with Marketlab, but with sites throughout the World Wide Web. Due to the upcoming discontinuation of Microsoft's Internet Explorer in June 2022, our site does not support Internet Explorer. 

If you continue to have trouble shopping, please call us at 1-866-237-3722.